Effective Date: 25/08/2025

Introduction

Chalknduster Tutors (“we”, “our”, or “us”) respects your privacy and is committed to protecting your
personal data. This Privacy Policy explains how we collect, use, and safeguard your information in
compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection
Act 2018.

1. Information We Collect
We may collect: Personal Information (name, email, phone), Educational Information, Payment
Information (via secure providers), Technical Data (IP, browser, device), and Communication Data
(emails, messages, support).

2. How We Use Your Information
To provide and manage services, connect students with tutors, process payments securely,
communicate with you, improve website/services, and comply with legal obligations.

3. Lawful Basis for Processing
Contract (to deliver services), Consent (marketing communications), Legal Obligation (UK law
compliance), Legitimate Interest (improvement and fraud prevention).

4. Sharing of Information
We never sell data. We may share with Tutors, Service Providers, or Legal Authorities. Third parties
must follow contractual security requirements.

5. International Data Transfers
If data is transferred outside the UK, safeguards such as UK-approved Standard Contractual
Clauses (SCCs) are applied.

6. Data Security
We use appropriate technical and organisational measures to protect data, but no system is 100%
secure.

7. Data Retention
Account data: while active. Payment records: 6 years. Marketing data: until you withdraw consent.

8. Your Rights
Under UK GDPR, you may request access, correction, erasure, restriction, objection, portability,
and withdraw consent at any time by contacting info@chalknduster.co.uk.

9. Children’s Privacy
Under-18s must have parental consent. We do not knowingly collect personal data from children
without consent.

10. Changes
We may update this policy. Any changes will be posted with an updated effective date.

11. Contact Us
Email: info@chalknduster.co.uk